Find a Solution With our Support Center

All courses are thoroughly tested and examined before they are released. If you do encounter an issue with a course, this support area will provide guidance. In this section, we will guide you through everything you need to know about accessing a course as well as our most frequently asked questions. If you still can't find what you're looking for, please contact us and a member of our support team will be in touch.

Scroll down to view the support information.

System Requirements (accessing a course)

It is really very easy to access the learning materials and training for your course. All you need is a computer and a broadband internet connection and you will be able to log on and study wherever and whenever you like. courses are compatible with all modern Internet browsers, but you can double-check your compatibility below:

Accessing a Course from a Desktop or Laptop:

In order to access a course, you will need one of the following internet browsers (Windows & Mac):

  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
  • Microsoft Edge (latest version)
  • Internet Explorer (version 10 or later)
  • Safari (latest version) Safari (iOS 8 or later)
  • Google Chrome (iOS 8 or later, Android 4.1 or later)

Frequently Asked Questions (FAQs)

In this section, you'll find answers and guidance to our most frequently asked questions.

If you can't find what you're looking for here, then please do visit our contact page where a member of the team will get back to you with a direct response.

How Do I Access My eLearning Courses?

  • You can access everything you need from the member area.
  • Simply log in to with your registered member details.
  • Once you have logged into the member area, you can start your course by clicking through to 'My Courses', which is situated in the left-hand menu.
  • This will open virtual learning environment in a new tab.
  • From here you'll be able to play your courses, download resources, and track your progress.

What Equipment Do I Need?

You do not need any special equipment to play any of our e-learning courses, other than a desktop, laptop, or mobile device and an active internet connection. That's the beauty of online training! For full details of minimum system requirements, just scroll up.

How Can I Request More Support or Leave Feedback?

Our support team are on hand to help things run smoothly.

Please drop us an e-mail at: This email address is being protected from spambots. You need JavaScript enabled to view it. or fill out our brief contact form.

Alternatively, you can call us directly on: INDIA: +91 8800121868